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Capify SME Business Confidence Survey

Our latest survey shows a small dip in UK SME confidence. After a modest improvement in confidence in the first quarter of this year, the continued pressure of inflation and rising costs has dampened the spirits of many of our respondents.

 

Against this backdrop however, our findings reveal modest improvements in those smaller businesses who are reporting turnover and profit stability and/ or growth, and a corresponding decrease in those who are reporting negative quarter-on-quarter turnover and profit performance.
The Survey uses business owners’ responses on business performance, confidence, and investment intentions, to produce an overall confidence score between -10 (very unconfident) and +20 (highly confident).

Q2 2023 Confidence Score:

-0.35

(fall of -0.36 since Q2)

 

  • Quarterly Confidence Score
  • Rolling Average

Key Q2 2023 Survey Findings

have seen turnover grow in the past quarter

have reduced spend on travel & entertainment

Plan to expand over the next 12 months

expect to increase headcounts over 2023

SMEs are owed an average of
£46,138
in unpaid invoices

Capify SME Confidence Score by Region

  • UK average
  • North West
  • London / South East
  • Scotland
  • Midlands
  • South West
  • North East Yorks and Humber
  • Wales

Other Survey Highlights:

  • The Q2 Confidence survey ran between the middle and end of June 2023.  
  • Modest improvements in those reporting turnover and profit stability and/ or growth, and a corresponding decrease in those who are reporting negative quarter-on-quarter turnover and profit performance.  
  • Increase in those tracking behind their forecasts for this year – suggesting that business is not rebounding as quickly as the SME community expected. 
  • Some significant variation between regional responses, with businesses in Scotland, Wales and the North West reporting with more confidence than those in other regions in the UK. 
  • There remain significant challenges facing smaller businesses. The period of inflationary pressure has impacted the flow of cash in and out of businesses and significant concerns about inflation, cash reserves, and unpaid invoices remain.  

Evergreen and cyclical challenges

Consistent with previous surveys, we find SME owners being kept awake at night by a range of different worries. Some are directly linked to the economic cycle and others are more evergreen.

Rising cost/ inflation

+1% on Q1 2023

Finding new customers

+4% on Q1 2023

Work life balance

-6% on Q1 2023

Cash flow

-1% on Q1 2023

Staffing/ resource

-1% on Q1 2023

Capify has produced some practical guidance for how owners can overcome some of these evergreen challenges. You can access the article here

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