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Product Owner

About the Role

The Product Owner will work closely across all Capify teams, both in Australia and the UK, and engage with our customers in order to develop a product vision and strategy for our New Customer Journey product. This strategy will form part of the overall Technology Strategy for the business over the next 3-5 years.

On a day-to-day basis the role will involve working in our Technology Team, reporting to the Chief Operating Officer, defining and delivering a product roadmap that delivers our business goals. You’ll work on our core new customer journey service, driving it forward to deliver an excellent experience to our users and our internal stakeholders.

Key Deliverables

  • Develop our product roadmap, working collaboratively with internal and external stakeholders, to innovate and create new functionality and features. Ensure the roadmap delivers business value and aligns with our strategy and business goals.
  • Communicate the roadmap, so all the business is clear where we’re going.
  • Manage and deliver the roadmapsetting sprint goals and prioritising the backlog.
  • Gather requirements, working closely with the stakeholders, business analysts and tech team, in defining business requirements, scope, impact and dependencies in prep for creating Epics and user stories.
  • Create user stories, ensuring all user stories are captured, created and maintained in the product backlog, written in a user story format, with relevant support documentation and clearly defined acceptance criteria for each story.
  • Work with the tech teamto deliver the product roadmap, ensuring the team knows what needs to be done, when it needs to be done and why. Be on hand to support and answer questions during development.
  • Plan and monitor releases, work with the scrum team to deliver stable releases and communicate with stakeholders and the wider business around product enhancements and releases.
  • Communicate progress and performance, provide product updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
  • Continuously improve the product, understanding, communicating and driving optimisation of all leading metrics and KPIs.

Experience, Knowledge & Skills

  • Proven track record (minimum 3 years) of Product Ownership in an agile environment.
  • Experience of working successfully in Kanban.
  • Commercially astute, ideally with a background in financial services and lending.
  • Excellent communication skills, both written and verbal.
  • A “get things done” mentality – moving from devising a strategy to writing tickets, delivery and analysing results.
  • Passion and enthusiasm for the benefits of technology and able to motivate and engage people around you.
  • A growth mindset, always looking for how to improve.
  • Analytical and problem-solving skills, with great attention to detail.

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